Logging In
Your Catchify client portal is available at portal.catchify.sa. You can access it from any modern web browser on your computer, tablet, or phone.
How to Log In
Open your browser and go to portal.catchify.sa
Enter your email address
Enter your password
Click Sign In

If you have two-factor authentication enabled (and we recommend you do), you will be prompted to enter a verification code from your authenticator app after entering your password.
Staying Signed In
Your session will remain active while you are using the portal. For security, you will be automatically signed out after a period of inactivity. Simply log in again when you return.
Forgot Your Password?
If you have forgotten your password, you can reset it in a few steps:
On the login page, click Forgot Password?
Enter the email address associated with your account
Click Send Reset Link
Check your email for a password reset link
Click the link and enter your new password
Log in with your new password
Password reset links expire after 1 hour. If yours has expired, simply request a new one from the login page.
Browser Recommendations
Catchify works best on the latest versions of:
Google Chrome
90+
Mozilla Firefox
90+
Microsoft Edge
90+
Safari
14+
For the best experience, we recommend using Google Chrome or Microsoft Edge with JavaScript enabled.
Having Trouble Logging In?
If you are unable to log in, here are a few things to check:
Incorrect password -- Make sure Caps Lock is not turned on. Passwords are case-sensitive.
Account not verified -- If you have not verified your email address, check your inbox for the verification email.
Account locked -- After multiple failed login attempts, your account may be temporarily locked for security. Wait a few minutes and try again.
Still stuck? -- Contact us at [email protected] and we will help you regain access.
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