Jira Integration

Connect Catchify to your Jira workspace so security findings are automatically turned into Jira tickets. This keeps your development team in their familiar workflow while ensuring security issues are tracked and resolved alongside regular development tasks.

What the Jira Integration Does

When a new finding is discovered in Catchify, the integration can automatically create a corresponding Jira issue in your project. The Jira ticket includes:

  • The finding title as the issue summary

  • The severity level mapped to your Jira priority scheme

  • The full description, impact, and remediation guidance

  • A link back to the finding in Catchify for additional details

When a Jira ticket is updated (for example, moved to "Done"), the status can sync back to Catchify -- keeping both systems in alignment.

Jira integration tab in the Catchify portal
Findings in Catchify automatically become Jira tickets for your development team

Setting Up the Integration

Step 1: Open Integration Settings

  1. Navigate to Integrations in the main menu

  2. Find the Jira card and click Connect

Step 2: Connect Your Jira Instance

  1. Enter your Jira workspace URL (for example, yourcompany.atlassian.net)

  2. Authorize Catchify to access your Jira workspace

  3. Select the Jira project where findings should be created

Jira connection form showing workspace URL and project selection
Connect your Jira workspace and choose your project

Step 3: Configure Field Mapping

Map Catchify fields to your Jira fields:

Catchify Field
Jira Field
Notes

Finding title

Summary

The issue title

Severity

Priority

Map Critical/High/Medium/Low to your Jira priorities

Description

Description

Full finding details including impact and remediation

Status

Status

Map Catchify statuses to your Jira workflow

Project

Labels or Components

Optional: tag tickets by Catchify project

Field mapping configuration showing Catchify fields mapped to Jira fields
Map Catchify fields to your Jira workflow

Step 4: Choose Sync Options

Configure how the integration behaves:

  • Auto-create tickets -- Automatically create a Jira ticket for every new finding, or only for specific severity levels

  • Status sync -- Enable two-way status sync so changes in Jira are reflected in Catchify and vice versa

  • Severity filter -- Only create tickets for findings above a certain severity threshold (for example, only Medium and above)

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We recommend starting with auto-create enabled for High and Critical findings only, and then expanding to Medium and Low once your team is comfortable with the workflow.

How Status Sync Works

When two-way sync is enabled:

Action in Catchify
Result in Jira

Finding marked as Open

Jira ticket created (if auto-create is on)

Finding moved to In Progress

Jira ticket status updated to your "In Progress" equivalent

Finding moved to Fixed

Jira ticket status updated to your "Done" equivalent

Action in Jira
Result in Catchify

Ticket moved to In Progress

Finding status updated to In Progress

Ticket moved to Done

Finding status updated to Fixed

Managing the Integration

After setup, you can:

  • Edit configuration -- Change field mappings, sync options, or the target Jira project

  • View sync history -- See a log of all tickets created and status updates synced

  • Pause sync -- Temporarily stop syncing without disconnecting the integration

  • Disconnect -- Remove the Jira integration entirely

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Tips for a Smooth Integration

  • Use a dedicated Jira project -- Consider creating a "Security Findings" project in Jira specifically for Catchify tickets, so they do not get lost among other work

  • Set up Jira notifications -- Configure Jira to notify the right developers when new security tickets are created

  • Track resolution time -- Use Jira's built-in reporting to track how quickly your team resolves security findings

  • Include in sprint planning -- Make security findings part of your regular sprint planning to ensure they get addressed consistently

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