# Requesting a Quote

When you need a new penetration test or want to explore additional services, you can request a quote directly through your Catchify portal. The Catchify team will review your request and prepare a tailored proposal based on your requirements.

## How to Request a Quote

1. Navigate to **Quotes** in the main menu
2. Click **Request New Quote**
3. Fill in the details about what you need:
   * **Service type** -- Select the type of testing (web application, mobile application, network, cloud infrastructure, etc.)
   * **Target details** -- Describe the application or system to be tested, including URLs, environments, and any relevant context
   * **Preferred timeline** -- When you would like testing to begin and any deadlines to consider
   * **Additional notes** -- Any specific requirements, compliance standards, or areas of concern
4. Click **Submit Request**

<figure><img src="/files/sZXzRaFAdj3U2ta3LVRX" alt="Quotes page showing quote requests and their statuses"><figcaption><p>Fill in your requirements and the Catchify team will prepare a proposal</p></figcaption></figure>

## What Happens Next

After you submit your request:

| Step                   | What Happens                                                                    | Typical Timeframe |
| ---------------------- | ------------------------------------------------------------------------------- | ----------------- |
| **Request received**   | The Catchify team reviews your requirements                                     | Same day          |
| **Scoping discussion** | Your account manager may reach out to clarify details or discuss the engagement | 1-2 business days |
| **Quote prepared**     | A formal quote is created with scope, pricing, and timeline                     | 2-3 business days |
| **Quote delivered**    | The quote appears in your portal and you receive an email notification          | --                |

{% hint style="info" %}
For straightforward engagements, quotes can often be prepared within one business day. More complex scoping (such as large infrastructure assessments) may take a bit longer.
{% endhint %}

## Reviewing a Quote

When your quote is ready, you will find it in the **Quotes** section of your portal. Each quote includes:

* **Service description** -- A detailed breakdown of what will be tested and how
* **Scope** -- The specific targets, methodologies, and boundaries of the engagement
* **Timeline** -- Proposed start and end dates
* **Pricing** -- The total cost of the engagement, broken down by service
* **Terms** -- Payment terms and conditions

<figure><img src="/files/sZXzRaFAdj3U2ta3LVRX" alt="Quote detail page showing scope, timeline, and pricing"><figcaption><p>Review your quote -- scope, timeline, and pricing all in one place</p></figcaption></figure>

## Approving or Declining a Quote

Once you have reviewed the quote:

* **To approve** -- Click **Approve Quote**. This confirms the engagement and the Catchify team will begin scheduling the testing.
* **To discuss changes** -- Add a comment or contact your account manager if you would like to adjust the scope, timeline, or pricing before approving.
* **To decline** -- Click **Decline Quote** if you do not wish to proceed. You can always request a new quote later.

{% hint style="success" %}
Once a quote is approved, the Catchify team will send you a formal agreement and begin preparing for the engagement. You will receive an invoice based on the agreed payment terms.
{% endhint %}

## Quote Statuses

| Status       | Meaning                                                           |
| ------------ | ----------------------------------------------------------------- |
| **Draft**    | The quote is being prepared by the Catchify team                  |
| **Sent**     | The quote is ready for your review                                |
| **Approved** | You have approved the quote and the engagement is being scheduled |
| **Declined** | The quote was not accepted                                        |
| **Expired**  | The quote was not acted upon within the validity period           |

## Viewing Past Quotes

All your quotes -- past and present -- are accessible from the Quotes page. This gives you a full history of your engagements and makes it easy to request similar services again.

{% hint style="info" %}
If you need a similar engagement to one you have done before, mention the previous quote in your new request. The Catchify team can use it as a starting point, which speeds up the scoping process.
{% endhint %}

## Questions About Pricing?

Catchify pricing is based on the complexity and scope of each engagement. Factors that influence pricing include:

* The number and type of applications or systems to be tested
* The depth of testing required (basic assessment vs. comprehensive testing)
* The timeline and urgency of the engagement
* Any special requirements such as compliance-specific testing

Contact your account manager at any time to discuss pricing or explore options that fit your budget.


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