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Password And Recovery

This section allows administrators to securely manage user credentials. You can update passwords, trigger account verification emails, and disable lockouts when necessary, ensuring users can access t

Admins on Catchify can manage user password resets, enforce new password creation, and control lockout behavior for enhanced security and flexibility.

🔑 Resetting a User’s Password

To reset a user’s password:

  1. Click "Settings" in the left-hand menu.

  1. Click "Users".

  1. Locate the user you want to edit and click the three dots (...) under "Actions".

  2. Select "Edit".

  1. Enter a new password in the "Set New Password" fields.

  1. Check:

  • ✅ Send Activation Email – Sends a verification email again.

  • ✅ Change Password on Next Login – Forces the user to set a new password.

  1. Click "Save".

🚫 Managing Lockouts

Catchify automatically locks users out after 3 failed login attempts. To disable lockout for a specific user:

  1. Click "Settings" > "Users".

  2. Find and edit the user.

  3. Scroll to the bottom and uncheck:

    • ⬜ Lockout Enabled

Lockout Check

  1. Click "Save"

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