Password And Recovery

This section allows administrators to securely manage user credentials. You can update passwords, trigger account verification emails, and disable lockouts when necessary, ensuring users can access t

Admins on Catchify can manage user password resets, enforce new password creation, and control lockout behavior for enhanced security and flexibility.

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🔑 Resetting a User’s Password

To reset a user’s password:

1. Click "Settings" in the left-hand menu.

1. Click "Users".

1. Locate the user you want to edit and click the three dots (...) under "Actions".

2. Select "Edit".

1. Enter a new password in the "Set New Password" fields.

1. Check:

• ✅ Send Activation Email – Sends a verification email again.

• ✅ Change Password on Next Login – Forces the user to set a new password.

1. Click "Save".

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🚫 Managing Lockouts

Catchify automatically locks users out after 3 failed login attempts. To disable lockout for a specific user:

1. Click "Settings" > "Users".

2. Find and edit the user.

3. Scroll to the bottom and uncheck:

   • ⬜ Lockout Enabled

Lockout Check

1. Click "Save"