# Password And Recovery

Admins on Catchify can manage user password resets, enforce new password creation, and control lockout behavior for enhanced security and flexibility.

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### 🔑 Resetting a User’s Password

To reset a user’s password:

1. Click **"Settings"** in the left-hand menu.

<figure><img src="/files/DJ9r5e1gtZIBr7IBcHUi" alt=""><figcaption></figcaption></figure>

2. Click **"Users"**.

<figure><img src="/files/lmdJlSSzJv8pY9q6wUdK" alt=""><figcaption></figcaption></figure>

3. Locate the user you want to edit and click the **three dots (...)** under "Actions".
4. Select **"Edit"**.

<figure><img src="/files/2DctpFvwnNEBlLdZCrcu" alt=""><figcaption></figcaption></figure>

5. Enter a new password in the **"Set New Password"** fields.

<figure><img src="/files/2IhpsuUVZZMpZ8iTDc7f" alt=""><figcaption></figcaption></figure>

6. Check:

* ✅ *Send Activation Email* – Sends a verification email again.
* ✅ *Change Password on Next Login* – Forces the user to set a new password.

7. Click **"Save"**.

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### 🚫 Managing Lockouts

Catchify automatically locks users out after 3 failed login attempts. To disable lockout for a specific user:

1. Click **"Settings"** > **"Users"**.
2. Find and edit the user.
3. Scroll to the bottom and **uncheck**:
   * ⬜ *Lockout Enabled*

<figure><img src="/files/GOg6iJnUYsA5Na5zwv8g" alt=""><figcaption><p>Lockout Check</p></figcaption></figure>

4. Click **"Save"**


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