# Password And Recovery

Admins on Catchify can manage user password resets, enforce new password creation, and control lockout behavior for enhanced security and flexibility.

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### 🔑 Resetting a User’s Password

To reset a user’s password:

1. Click **"Settings"** in the left-hand menu.

<figure><img src="https://1159325253-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fmq03Q5eywxpWcWY1bNEr%2Fuploads%2FJ4N2rwifiLahRPJoDO6W%2Fimage.png?alt=media&#x26;token=30a45e98-94de-447f-b1c2-7e1a1dc47efe" alt=""><figcaption></figcaption></figure>

2. Click **"Users"**.

<figure><img src="https://1159325253-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fmq03Q5eywxpWcWY1bNEr%2Fuploads%2FzuwuAYhvnbfJcY7LRIBk%2Fimage.png?alt=media&#x26;token=971d5ff1-81b8-4977-bdce-2a4887e9f5ff" alt=""><figcaption></figcaption></figure>

3. Locate the user you want to edit and click the **three dots (...)** under "Actions".
4. Select **"Edit"**.

<figure><img src="https://1159325253-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fmq03Q5eywxpWcWY1bNEr%2Fuploads%2F4UHIRlzfnV9Fv17m9QkF%2Fimage.png?alt=media&#x26;token=84b31438-93b9-4e96-a2ae-2c5257df4834" alt=""><figcaption></figcaption></figure>

5. Enter a new password in the **"Set New Password"** fields.

<figure><img src="https://1159325253-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fmq03Q5eywxpWcWY1bNEr%2Fuploads%2FijOU1mC87yJX0Zato00N%2Fimage.png?alt=media&#x26;token=985238e8-4122-477e-92c9-9c4a225b50b8" alt=""><figcaption></figcaption></figure>

6. Check:

* ✅ *Send Activation Email* – Sends a verification email again.
* ✅ *Change Password on Next Login* – Forces the user to set a new password.

7. Click **"Save"**.

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### 🚫 Managing Lockouts

Catchify automatically locks users out after 3 failed login attempts. To disable lockout for a specific user:

1. Click **"Settings"** > **"Users"**.
2. Find and edit the user.
3. Scroll to the bottom and **uncheck**:
   * ⬜ *Lockout Enabled*

<figure><img src="https://1159325253-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fmq03Q5eywxpWcWY1bNEr%2Fuploads%2FcQuR5wrjRAZW5iUUN76X%2Fimage.png?alt=media&#x26;token=c63e53a2-4e8b-47c7-89af-9d69647fd440" alt=""><figcaption><p>Lockout Check</p></figcaption></figure>

4. Click **"Save"**
