> For the complete documentation index, see [llms.txt](https://docs.catchify.sa/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.catchify.sa/portal-guide/user-management.md).

# User Management

User Management in Catchify allows Admins to control who can access the platform, assign the right roles, and maintain secure access across your team.

### 🔧 What You Can Do

* **Add and remove users**
* **Assign roles** such as Admin, Developer, or Viewer
* **Enforce 2-Factor Authentication (2FA)** for enhanced security
* **Reset passwords** or trigger recovery options
* **Lock out accounts** after multiple failed login attempts
* **Update user permissions** anytime

Catchify also supports:

* Password reset and recovery flows
* Enforced login security policies
* User activity visibility for admins

> Keep your workspace secure and organized by managing access and actions from one centralized place.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.catchify.sa/portal-guide/user-management.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
